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The Exhibit takes your privacy very seriously.
Last updated on 29th May 2018
By using the Services, you acknowledge that The Exhibit is headquartered in New Zealand, and has operations and service providers in New Zealand and throughout the world. As such, we and our service providers may transfer your personal information to, or access it in, jurisdictions (including New Zealand) where the privacy laws and standards, including the rights of authorities to access your personal information, may differ from those that apply in the country in which you reside. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.
In the course of providing our Services, we collect or receive your personal information in a few different ways. Often, you choose what information to provide, but sometimes we require certain information for you to use and for us to provide you the Services.
Registration, Account Setup, Service Usage:
In order to use the Services, you need to provide us with a valid email address and user name. You may review, change, or remove that name through your account settings. You need to provide this information to enable us to provide you with the Services.
Depending on which services you choose to use, additional information, such as billing and payment information (including billing contact name, address, telephone number, credit card information), a telephone number, and/or a physical postal address, may be necessary in order for us to provide a particular service. You are not required to provide us with this information to sign up, but we will need it to provide certain services. For example, we need a physical postal address if you are buying something on The Exhibit which requires delivery.
As an Exhibitor, The Exhibit may require information such as your full name, identification ID or tax ID, date of birth, address, bank account information, credit card information, and/or other proof of identification in order to verify your identity and provide this service to you and to comply with applicable law. We may need to store credit card information (or arrange for it to be stored) and use it for both billing and payment purposes. The Exhibit may contact individual Exhibitors confidentially to request more information to ensure compliance with our rules and applicable law.
You may provide your name and other personal information (such as your Exhibitor biography, exhibitor profile image, social media account handles, your website URL, and your location) in connection with your Exhibitor account and activity. You can edit or remove this information through your Manage Exhibitor Profile settings.
The name associated with your account, which you may review and change in your Manage Exhibitor Profile settings, is publicly displayed and connected to your activity on The Exhibit. Other people may see your current exhibitions, previous exhibitions; ratings and reviews; and your profile information.
We may also collect information specific to your exhibitions such as exhibition details, the exhibition feature image, artwork details, artwork images and pricing, in order for us to provide our Services.
The Exhibit automatically receives and records information from your browser or your mobile device when you visit the Site or use certain other Services, such as your IP address or unique device identifier, cookies and data about which pages you visit in order to allow us to operate and provide the Services. This information is stored in log files and is collected automatically. We may combine this information from your browser or your mobile device with other information that we or our partners collect about you, including across devices. This information is used to prevent fraud and to keep the Services secure, to analyse and understand how the Services work for members and visitors, and to provide a more personalised experience for members and visitors.
We may also automatically collect device-specific information when you access, or use our Services. This information may include information such as browser information, IP address, and device identifiers.
We may collect location information from you for the purpose of analytics, to serve content and to protect the Services. This includes your IP address, browser information, device information and location information. We may obtain location information you provide in your Exhibitor Profile, exhibition set-up or your IP address. Certain non-precise location services, such as for security and localised policies based on your IP address or submitted address, are critical for the site to function.
We use data analytics to ensure site functionality and improve the Services. We do not link the information we store within the analytics software to any personally identifiable information that you submit.
Information from Third Parties:
Some members or visitors may choose to register an account on The Exhibit using an external third-party application, such as Facebook, or Google+. The Exhibit may receive information from those connected third-party applications. Connecting your The Exhibit account to third-party applications or services is optional. If you choose to connect your account to a third-party application, The Exhibit may receive information from that application. We may also collect public information in order to connect with you. We may use that information as part of providing the Services to you. You can also choose to share some of your activity on The Exhibit, such as promoting your exhibitions, on certain social media networks; to do so is optional, but we may collect third-party information when you share to social media networks.
The Exhibit uses the information we collect for the following purposes:
Provide our Services:
We may use your information to provide our Services, communicate with you about your use of the Services, respond to your enquiries, provide troubleshooting, and for other customer service purposes.
Improve our Services:
We may also use your information to improve and grow our Services, understand how our Services are being used, and to explore and unlock new ways to develop our business and Services.
We may use your information to tailor the information that we may send or display to you when you use our Services, to offer location customization, and to otherwise personalise your experiences while using The Exhibit.
Marketing and Promotions:
We may use your information for marketing and promotional purposes, such as to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information we think may interest you.
Comply with Law:
To comply with legal obligations, as part of our general business operations, and for other business administration purposes.
We share information as set forth below:
Buying and selling:
We may share your information with third-party service providers (such as payment processors, analytics and security providers) to help us operate, provide, and market the Services. These third parties have only limited access to your information, may use your information only to perform these tasks on our behalf, and are obligated to The Exhibit not to disclose or use your information for other purposes. Our engagement of service providers is often necessary for us to provide the Services to you, particularly where such companies play important roles like processing payments and pay-outs. This policy does not apply to the practices of third-party service providers that The Exhibit does not own or control or individuals that The Exhibit does not employ or manage, different practices may apply to the use or disclosure of the information provided to third-party service providers.
We may disclose your information if we are required to do so by law.
Protection of Rights:
Your Content and Activity:
Your Exhibitor Content, including your exhibitor profile, exhibition details, exhibition featured image, artwork details, artwork images, and certain associated activity information is available to other users of The Exhibit Platform and may be viewed publicly. Public viewing includes availability to non-registered visitors and can occur when users share Your Content across other sites or services. In addition, Your Content may be indexed by search engines. See the section below about Your Choices for information about how you may change how certain information is shared or viewed by others.
Anonymized and Aggregated Data:
We may share aggregated or de-identified information with third parties for research, marketing, analytics and other purposes, but it will be de-personalised, so that personal information is not revealed.
The Exhibit may need to contact you from time to time. Primarily, these messages are delivered by email or user account notifications, and every account is required to keep a valid email address on file to receive messages. The Exhibit may also contact you by telephone to provide member support or for transaction-related purposes if you request that we call you. Additionally, and with your consent, The Exhibit may send you an SMS message or physical mail in order to provide you with customer support or to provide you with information about products and features that you may find of interest.
Some messages from The Exhibit are service-related and necessary for users. You agree that The Exhibit can send you non-marketing emails or messages, such as those related to transactions, your account, security, or product changes. Examples of service-related messages include an email address confirmation/welcome email when you register your account, notification of an order, service availability, modification of key features or functions, relaying conversations with buyers, and correspondence with The Exhibit’s support team.
When you register for an account or subscribe to a newsletter, you receive notice of and agree to receive marketing emails and messages from us. You can unsubscribe at any time from marketing emails through the opt-out link included in marketing emails or messages.
The security of your information is important to us. The Exhibit has implemented safeguards to protect the information we collect, both during transmission and after it is received. The Exhibit encrypts certain information (such as credit card numbers and transactions) using secure socket layer technology (SSL). However, no website or method of Internet transmission is completely secure. We urge you to take steps to keep your personal information safe, such as choosing a strong password and keeping it private, as well as logging out of your user account, and closing your web browser when finished using The Exhibit on a shared or unsecured device. If you have any questions about the security of your personal information, you can contact us at firstname.lastname@example.org.
You may manage, change, or delete your personal information at any time, via your account settings or by contacting us. Upon request, The Exhibit will provide you with information about whether we hold any of your personal information. By visiting your account settings, you can access, correct, change, and delete certain personal information associated with your account. In certain cases where we process your information, you may also have a right to restrict or limit the ways in which we use your personal information. In certain circumstances, you also have the right to request the deletion of your personal information, and to obtain a copy of your personal information in an easily accessible format.
If we process your information based on our legitimate interests as explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons. Where we use your data for direct marketing purposes, you can always object using the unsubscribe link in such communications or changing your account settings.
You may, of course, decline to submit information through The Exhibit’s Services, in which case we may not be able to provide certain services to you. You may also control the types of notifications and communications we send, limit the information shared within The Exhibit about you, and otherwise amend certain privacy settings. You can also request the deletion of the personal information in your account. Here is some further information about some of your choices:
You may edit or delete your exhibition content (such as exhibition name, details, dates, artworks included in it, and artwork details) at any time. However we have no control over deletions or changes to your exhibition content if it has been shared manually by others outside of The Exhibit. When you make edits to your exhibition content, there may be fees incurred. See the Exhibitor Policy for further information.
All exhibitions which contain Mature Content will have a disclaimer display prior to you entering the exhibition. This means if you don’t wish to view mature adult content you don’t have to. If you believe an exhibition should have a disclaimer and does not, you can report that exhibition to The Exhibit Support Team by clicking on the ‘Report Exhibition’ link on the exhibition entry page or emailing us at email@example.com.
Emails and Communications:
You may also control the receipt of certain types of communications from The Exhibit using the opt-out link contained in The Exhibit’s emails. The Exhibit may send you messages about the Services or your activity. Some of these messages are required, service-related messages for users of the Services (such as transactional messages or legal notices). Other messages are not required, such as newsletters. You can control whether you receive the optional messages by choosing opting-out if you wish.
Closing Your Account:
If you no longer wish to use the Services or receive service-related messages (except for legally required notices), then you may close your account. If you choose to ‘Delete Your Account’ on you’re My Account page, then your user account, exhibitor profile, current exhibitions, draft exhibitions and pending exhibitions will be deleted from The Exhibit, and it may not be restored by us, even if you change your mind. However your past closed exhibitions will remain on The Exhibit Platform. If you wish to remove these you can delete them prior to closing your account or by contacting us at firstname.lastname@example.org.
Cookies and Similar Technologies:
We use non-technically necessary cookies and similar technologies. A more detailed explanation of the technologies we use, and how to opt out when applicable, can be found in our Cookies Policy.
If you are an Exhibitor on The Exhibit, you may receive and determine what to do with certain personal information, such as entering into transactions with buyers. This means you process personal information (for example, buyer name, email address, and shipping address) and, to the extent you do so, under EU law, you are an independent controller of data relating to other users that you may have obtained through the Services.
As a data controller, to the extent that you process user personal information outside of the Services, you may be required under applicable data protection and privacy laws to honour requests for data access, portability, correction, deletion, and objections to processing. Also, if you disclose personal information without the buyer’s proper consent, you are responsible for that unauthorised disclosure. This includes, for example, disclosures you make or unintentional data breaches. For example, you may receive a buyer’s email address or other information as a result of entering into a transaction with that buyer. This information may only be used for The Exhibit-related communications or for The Exhibit-facilitated transactions. You may not use this information for unsolicited commercial messages or unauthorised transactions. Without the buyer’s consent, and subject to other applicable The Exhibit policies and laws, you may not add any The Exhibit member to your email or physical mailing list, use that buyer’s identity for marketing, or obtain or retain any payment information. Please bear in mind that you're responsible for knowing the standard of consent required in any given instance.
If The Exhibit and you are found to be joint data controllers of personal information, and if The Exhibit is sued, fined, or otherwise incurs expenses because of something that you did as a joint data controller of buyer personal information, you agree to indemnify The Exhibit for the expenses it occurs in connection with your processing of buyer personal information.
The Exhibit will retain your information only for as long as is necessary for the purposes set out in this policy, for as long as your account is active, as described in this policy, or as needed to provide the Services to you. If you no longer want The Exhibit to use your information to provide the Services to you, you may close your account. The Exhibit will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable taxation and financial reporting laws), resolve disputes, enforce our agreements, and as otherwise described in this policy. In addition, Exhibitors on The Exhibit may also be required to retain and use your information in order to comply with their legal obligations. We also retain log files for internal analysis purposes. These log files are generally retained for a brief period of time, except in cases where they are used for site safety and security, to improve site functionality, or we are legally obligated to retain them for longer time periods.
Where you have provided your consent, you have the right to withdraw your consent to our processing of your information and your use of the Services. For example, you can withdraw your consent to email marketing by using the unsubscribe link in such communications. You can choose to withdraw your consent to our processing of your information and your use of the Services at any time by closing your account through your account settings and then emailing email@example.com to request that your personal information be deleted, except for information that we are required to retain. This deletion is permanent and your account cannot be reinstated.
Attn: The Exhibit Limited, PO Box 5157, Christchurch, 8542, New Zealand